Applicability of the Terms of Service

This web site is published and maintained by Go Disha Private Limited, a bonafide company in accordance with the laws of the Republic of India. When you access, browse or use this Site you agree to, without limitation or qualification, the terms and conditions enlisted below. When you access any sub–site belonging to an ‘associate’ of Go Disha or otherwise, through this site, then such sub–site may have its own additional terms and conditions of use which is particular to that sub-site. These Terms and Conditions of Use and any additional terms published on this Site together comprise the entire agreement between Go Disha in relation to your use of this Site.

1. Proprietary Rights over Site and Its Contents

  • This Site is meant for your personal use. Distribution, exchange, modification, sale or transmission of anything copied from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purposes is not permitted.

  • As long as you observe with these Terms and Conditions of Use, Go Disha awards you a non–exclusive, non–transferable, limited right to enter, view and use this Site. You consent not to disrupt or try to disrupt the operation of this Site in any way.

  • Certain areas of the site may be accessed by registered members only. You may be required to answer certain specific mandatory and/or optional questions related to private details in order to become a registered member. You signify and guarantee that all information you provide to us, about yourself, and others, is accurate and truthful.

  • All contents on this Site, including but not limited to audio, images, software, text, icons and such are protected by copyright under international conventions and copyright laws. You are not permitted to use the Content, except as mentioned herein. You agree to abide by all instructions on this Site preventing the way in which you may use the Content.

  • A number of proprietary logos, service marks and trademarks whether owned/used by Go Disha or otherwise are found on this Site. By exhibiting them on this Site, we are not permitting you any authority to use these proprietary logos, service marks, or trademarks. An unlawful use of the Content may infringe copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.

  • For your personal use at home, you may download such copy/copies of the content unless the sub–site you are accessing states that you may not. In case you download any Content from this Site, you are not permitted to do away with any copyright or trademark notices or other notices that go along with it.

  • The contents of this website are copy written and belong to Go Disha. Consequently Go Disha reserves all rights. Copying of part or all the contents of this website without permission of Go Disha is barred except to the degree that such copying/printing is necessary for the reasons of availing of the paid services provided.

  • The contents of this website are copy written and belong to Go Disha. Consequently Go Disha reserves all rights. Copying of part or all the contents of this website without permission of Go Disha is barred except to the degree that such copying/printing is necessary for the reasons of availing of the paid services provided.

2. Use of communication facilities

The bulletin boards, chat rooms, access to mailing lists or other message or communication facilities on this site should be used only to send and receive messages and materials that are proper and related thereto. For example you agree that when using the Site or any facility available on it, you shall refrain from doing any of the following:

  • Offend, mistreat, pester, stalk, intimidate or otherwise infringe the legal rights (such as rights of privacy and publicity) of others

  • Circulate, place, publish, dispense or broadcast any slanderous, violating, offensive, indecent or illegal material or information.

  • Append files or upload software or other matter protected by intellectual property laws (or by rights of privacy and publicity) except for the user possesses or controls the rights for it or has acquired all approvals as may be necessary by law.

  • Upload or append files that contain viruses, corrupted files or any other alike software or programs that may harm the operation of another’s computer.

  • Delete any author ascriptions, legal notices or proprietary designations or labels in any file that is uploaded.

  • Forge the derivation or source of software or other material contained in a file that is uploaded.

  • Publicize or propose to sell any merchandise or services, or carry out forward surveys, competitions or chain letters, or download any file posted by another user of a Forum that the User knows, or reasonably should know, cannot be legally distributed in such manner.

  • Violate any code of conduct or other guidelines, which may be applicable for or to any particular Communication Service.

  • Violate any applicable laws or regulations for the time being in force in or outside India.

  • Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.

3. User’s Material

  • You are forbidden from publishing or broadcasting any derogatory, slanderous, objectionable, pornographic, blasphemous, hostile or illegal matter or any material that could include or promote behavior that would be considered a criminal offense or give rise to civil liability, or otherwise abuse any law.

  • Go Disha bears no liability or responsibility occurring from the contents of any communications containing any libelous, untrue, erroneous, vilifying, indecent or disrespectful material. Go Disha may alter, amend, or eliminate any user material or conversations that are illegal, indecent, obscene or offensive, or that violates Go Disha’s policy in whichever way.

  • We will fully assist with any law enforcement authorities, agencies or court order appealing or directing us to divulge the identity of anyone posting such materials.

4. Third Party Account Information

  • You consent to abide by the terms and conditions of purchase imposed by any supplier with whom you choose to deal, including, but not limited to, payment of all amounts when due and with the supplier’s rules and restrictions regarding availability and use of fares, products, or services.

  • You accept that some third–party providers offering certain services and/or activities may require you to sign their liability waiver before participating in the service and/or activity they offer. You understand that any breach of any such supplier’s rules and restrictions may lead to cancellation of your reservation(s), in you being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in Go Disha debiting your account for payment of any costs we incur as a result of such violation.

  • Go Disha does not grant any waiver in any of the provisions of these Terms and Conditions and they shall be binding except as set forth in writing and signed by its duly authorized representative.

5. Go Disha’s Rights

  • If you send any interactions or materials to the Site via e - mail or otherwise, including any remarks, information, questions, proposition, suggestions, feedbacks or the like, they will not be treated by Go Disha as classified and non-confidential.

  • You will be automatically considered to have given up any and all claims that use of any such material infringes all your moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way Go Disha uses such material.

  • Any material submitted to this Site may be modified, transmitted, altered, imitated, divulged, certified, executed, posted, published, traded or used by Go Disha anywhere in the world, in any medium, perpetually.

  • Internet transmissions can never be totally confidential or safe. You have to appreciate that any communication or information you send or upload on this Site may be read, viewed or seized by others but for a singular notice that a particular message (for example, credit card information) is encrypted (send in code). Sending a message to Go Disha does not hold Go Disha responsible to you.

6. Contests and Interactions

  • This Site may contain competitions that need you to send in matter or information about yourself or offer prizes. Each contest has its own rules, which you must be thoroughly read and agreed to before you partake in such a contest.

Disclaimer / Limitation of Liability

The information, software, products, and services included on this Web site may include errors or typographical mistakes and Go Disha will be free to rectify such errors or typographical mistakes. Go Disha will not be liable / responsible for any decisions taken by you on the basis of such incorrect information. Changes are occasionally added to the information herein. Go Disha may upgrade and/or add changes in this Website from time to time.

You should seek advice from a suitable professional for precise advice appropriate to your situation before relying on advice provided via this web site for personal, medical, legal or financial decisions. Go Disha and/or its chain of suppliers make no representations about the appropriateness, trustworthiness, rightness, and suitability of the information, software, products, services, or any other items and related graphics contained on this web site for any reason whatever. All such information, software, products, services and related graphics are provided without warranty of any kind. Go Disha and/or its respective suppliers thereby disown all warranties and circumstances with respect to this information, software, products, services and related graphics, including all disguised warranties and conditions of merchantability, suitability for a particular purpose, title and non-infringement.

Under no circumstances shall Go Disha and/or its parents, auxiliaries, affiliates, officers, directors, employees, agents or suppliers be liable for any direct, indirect, disciplinary, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of this web site, with the delay or inability to use this web site, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through this web site, or otherwise arising out of the use of this web site, whether based on contract, tort, strict liability or otherwise, even if Go Disha or any of its suppliers has been advised of the possibility of damages, including liability associated with any viruses which may infect a user’s computer equipment. If you are disappointed and dissatisfied with any segment of this web site, or with any of these terms of use, your only and limited remedy is to stop using this web site.

Go Disha acts only as a booking agent and facilitator of Services on behalf of third party service providers, it shall not have any liability whatsoever for any aspect of the arrangements between the service provider and the User as regards the standards and rendering of services by the service providers. In no circumstances shall Go Disha be liable for the services provided by the service provider.

Also, Go Disha is not the service provider and cannot therefore control or prevent changes in the published descriptions or representations, which are always based upon information provided by the service providers.

Go Disha acts only as a facilitator of Services and shall not be held liable for any changes, deficiencies, disputes, etc. related to the services being provided by Service Providers, including the matters related to delays in refunds or no refunds, of the fares and charges paid to Service Providers. All refunds to User/customer on account of cancellation of any tickets/services or otherwise shall be made subject to receipt of such refunds by Go Disha from the respective Service Provider including Airlines.

You may travel to specific destinations involving greater risks as compared to others, completely at your risk as to cost and consequences. Go Disha requests you to check with your local authorities and check travel embargos, warning, announcements, and advisories issued by them before booking travel to certain international destinations.

By advertising sale of travel to particular international destinations, Go Disha does not represent or warrant that travel to such destinations is advisable or without risk. Go Disha does not owe responsibility for damages, losses, or delays that may result from inappropriate documents for entry, exit, length of stay, or from travel to such destinations.

Go Disha and its associates and their respective suppliers are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any air carriers, hotels or other suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. Go Disha and its associates and their respective suppliers have no liability and will make no repayment in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re–routing or acts of any government or authority.

We request you to ensure that all information tendered by you while booking is accurate. For security purposes and in order to be able to counsel you about any developments occurring in your travel schedule we will be required to be able to reach you by telephone and email and to have your correct address on record .If any or all of these contact details are incorrectly given by you, we hold back the right to cancel the transaction at your own risk and cost.

The right to access and transact on the web site is reserved and the right to use any particular credit card on the site for payment purposes is also reserved.

These limitations, disclaimer of warranties and exclusions apply without regard to whether the damages arise from (a) breach of contract, (b) breach of warranty, (c) negligence, or (d) any other cause of action, to the extent such exclusion and limitations are not prohibited by applicable law. limitations are not prohibited by applicable law.

The maximum liability on part of Go Disha arising under any circumstances, in respect of any Services availed, shall be limited up to a maximum of the refund of total amount received from the User/customer for providing the services less any cancellation, refund or others charges, as may be applicable. In no case Go Disha shall be liable for any consequential loss, damage or additional expense whatsoever. In no event Go Disha shall be liable for any kind of refunds/returns of charges/fee/fares paid to Service Provider for rendering the services to User/customer.

Modification of Terms and Conditions of Use

Any part of these Terms and Conditions of Use may be added to, changed or removed at any time by Go Disha without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site are applicable from the moment as they are posted. If you continue to use this Site even after any changes are posted, you are automatically indicating your acceptance of those changes.

Go Disha may add, change, stop, remove or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, provisionally or permanently, at any time, without notice and without responsibility.

Go Disha is not responsible for unavailability of the website at times during periodic maintenance operations or any unexpected or unplanned suspension of access to the services that may occur due to technical reasons or for any reasons beyond our control.

As user you have to understand and agree that any material and/or data downloaded or otherwise obtained from the website of Go Disha is done entirely at your own discretion and risk and they will be exclusively responsible for any damage to their computer systems or any other loss that results from such material and/or data.

Go Disha reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect. Go Disha shall have no obligation to take the needs of any User into consideration in connection therewith.

Go Disha reserves its right to prevent in its sole discretion any user access to this Site or any segment thereof without notice.

Right of Cancellation

Go Disha holds the right to commence all necessary steps to make certain that the security, safety and integrity of Go Disha’s systems as well as its patron’s interests are and remain, well–protected. For this purpose, Go Disha may take a variety of steps to prove and confirm the genuineness, applicability and legitimacy of orders placed by you.

If Go Disha by its sole and exclusive right comes to a conclusion that the said orders are not or do not realistically appear to be, genuine, enforceable or legitimate, then Go Disha may cancel the said orders at any time up to 5 hours before the scheduled time of departure of the relevant flight or 5 hours before the expected date of visit to any property booked through Go Disha.


If any dispute arises between you and Go Disha during your use of the Site or thereafter, related to and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. The place of arbitration shall be Mumbai. The arbitration proceedings shall be in the English language.

The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modification thereof as in force at the relevant time.

These terms and conditions are governed by and shall be interpreted in accordance with the laws of the Republic of India and any dispute shall entirely be subject to the jurisdiction of the appropriate Courts situated at Mumbai, Maharashtra, India.